Privacy Policy for IND!E Collection Ltd

August 2024

1. Introduction

Welcome to IND!E Collection Ltd! At IND!E Collection Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.collectionindie.com (the "Site"), and when you purchase our unique gifts from around the world. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you visit our Site or make a purchase, we may collect personal information that you voluntarily provide to us, including:

●      Name

●      Email Address

●      Phone Number

●      Billing and Shipping Address

●      Payment Information (e.g., credit card details)

●      Purchase History

●      Account Details (if you create an account)

2.2 Non-Personal Information

We may also collect non-personal information automatically as you navigate through the Site. This may include:

●      IP Address

●      Browser Type and Version

●      Operating System

●      Referring Site URLs

●      Browsing Behaviour on Our Site (e.g., pages viewed, links clicked)

3. How We Use Your Information

We use the information we collect to:

●      Process and fulfil your orders, including payment processing, shipping, and delivery

●      Communicate with you about your orders, account, and promotional offers

●      Improve our website, products, and customer service

●      Personalise your shopping experience

●      Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

●      Service Providers: We may share your information with companies that provide services to us, such as payment processors, shipping companies, and email marketing platforms.

●      Legal Compliance: We may disclose your information if required by law, or to protect the rights, property, or safety of IND!E Collection Ltd, our customers, or others.

●      Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are stored on your device and help us remember your preferences and track your interactions with the Site. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Site.

7. Your Rights

You have the right to:

●      Access: Request a copy of the personal information we hold about you.

●      Correction: Request that we correct any inaccurate or incomplete information.

●      Deletion: Request that we delete your personal information, subject to certain legal obligations.

●      Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

8. International Data Transfers

As we operate in multiple countries, your information may be transferred to and stored in countries outside of your own. By using our Site, you consent to the transfer of your information to countries with different data protection standards.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IND!E Collection Ltd
Email: info@collectionindie.com
Phone: 01423 229988
Address: Royal House, 110 Station Parade, Harrogate, HG1 1EP

Thank you for choosing IND!E Collection Ltd. We value your trust and are committed to safeguarding your privacy.